Frequently Asked Questions
Everything you need to know about shopping at Park Sports Ph.
What payment methods do you accept?
We accept a variety of payment options including GCash, Maya, credit/debit cards via secure gateways, and Cash on Delivery (COD) for selected areas within the Philippines.
How long does shipping take?
For Metro Manila orders, expect delivery within 2-3 business days. For provincial orders, shipping typically takes 5-7 business days depending on your location and courier availability.
Are your sports products authentic?
Yes, Park Sports Ph guarantees that all equipment, apparel, and footwear are 100% authentic and sourced directly from official distributors and reputable brands.
What is your return and exchange policy?
We offer a 7-day return policy for items with manufacturing defects or incorrect shipments. Items must be in their original packaging, unused, and with all tags attached.
Can I track my order?
Once your order has been dispatched, you will receive an email or SMS notification containing a tracking number and a link to the courier's tracking portal.
Do you offer bulk discounts for teams or schools?
Yes, we provide special pricing for bulk orders, sports clinics, and institutional purchases. Please contact our customer support team with your requirements for a formal quote.